Frequently Asked Questions
Everything you need to know about your first high-quality wig experience.
What makes MyFirstWig suitable for beginners?
Our wigs are specifically designed for beginners, featuring pre-plucked hairlines, pre-bleached knots, and adjustable elastic bands that allow for a secure, glueless installation without professional help.
How long does shipping usually take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-10 business days depending on your location.
Can I wash and heat style my wig?
Yes, all our wigs are made from 100% human hair. You can wash, condition, and use heat styling tools like flat irons and curling wands, provided you use a heat protectant spray.
What is your return policy?
We offer a 15-day return policy for items in their original, lace-uncut, and unworn condition. Please contact our support team to initiate a return authorization.
How do I choose the right cap size?
We offer detailed measurement guides on each product page. Most of our wigs come in a standard medium size with adjustable straps, but small and large sizes are available for specific models.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible installment plans through providers like Afterpay and Klarna to make your purchase more affordable.